FAQS

Orders, Shipping and Returns 

 Where is my order?
All order information and tracking links will be sent to the email provided at check out.

Can I return or exchange my order?
Items can be returned for refunds or exchanges within 30 days of purchase. Items must be unworn, in the original condition, and with tags attached. This does not include sale/closeout items. 

Can I return or exchange my Closeout/Discontinued Items?
Sales on Closeout/Discontinued Items (Garage Sale)  are FINAL. Items are not eligible for return or exchange. 

Do you offer expedited shipping?
Yes, we offer Next Day Air and Two-Day shipping for additional costs. This only applies for US shipping. Orders must be placed before 1PM EST to go out same day. Weekend delivery not guaranteed.

Do you ship internationally?
We ship to most of the world.

My package has been stolen, now what?
MotorRad Speed Shop is not liable for any stolen packages.

The tracking on my package has not moved, now what?
Your order unfortunately might be lost or stuck in transit. We are more than happy to check in on it for you, email us at support@MRspeedshop.com for more info. 

Policies 

RETURN POLICY:
Items can be returned up to 30 days after purchase by emailing support@MRspeedshop.com . Items must remain in a new, unworn and or original condition and must have their tags still attached. Items sent back in unacceptable conditions (worn, dirty, old, etc) will have their return voided and be charged for the exchange.  

WARRANTY POLICY:
Items that arrive damaged or not to MotorRad standards will be eligible for replacement, discount, or refund depending on the case. Please note customer inflicted damages do not qualify for replacements. We will evaluate damaged items that fall within 30 days of purchase. Items outside of that range will be excluded from our warranty application. For inquires on damaged items, please email all information and images of items to support@MRspeedshop.com. 

CANCELLATION & ORDER POLICY:
If an order needs cancelled please contact us immediately at support@MRspeedshop.com 

Discounts

Can I use two discount codes on one order?
No, only one discount code is allowed per order. 

Can I get free shipping?
Orders over $100 are eligible for Free UPS Ground Shipping to the continental U.S. with discount code "FREESHIP".